- Any company that signs up for Slack receives its standard library of 1,850 emojis.
- Slack employees have created so many custom emojis that the company’s own library has over 50,000.
- Still, Slack employees often gravitate towards the same emojis. Here are the company’s top ones.
A picture is worth a thousand words, as the old adage goes. And in the world of corporate communication, that means an emoji can convey more than just an image.
According to a 2022 study commissioned by the workplace messaging platform Slack and the language learning platform Duolingo, hybrid workers increasingly prefer to use emojis over just words.
The survey polled 9,400 workers across 11 different countries. Almost two-thirds of respondents said “using emoji at work allows them to communicate more nuance with fewer words” while more than half said “emoji use can speed up workplace communication.”
So how do Slack’s own employees feel about emojis?
“We love emojis,” Slack’s senior director of product management, Olivia Grace, told Insider. “They let people convey a broad range of emotions efficiently, and in a way that words sometimes can’t.”
Grace added that working in a hybrid work model — where people can’t always lean on body-language cues that come with face-to-face communication — emojis have helped employees acknowledge one another, clarify intent, and add color and fun to work.
While Slack’s standard library offers 1,850 emojis, the platform also allows users to upload pictures to create custom emojis. As a result, Slack’s own library has over 50,000 emojis.
Still, Slack employees gravitate towards a small handful of these emojis over and over again. Slack shared its top used emojis and reactions on public channels with Insider. See the list below.
Slack employees’ top-used emoji is the “wave” — to say “hi” and greet colleagues.
The “tepid smile” is commonly used by Slack employees as a friendly accompaniment to a message to a colleague.
Slack employees often use the “pray” emoji to say “thank you.”
Slack employees often use the “eyes” to let a colleague know they’re looking at a message or materials sent to them.
Slack employees use the “blue circle” emoji to indicate a non-urgent question or request for help.
Similar to the emoji, Slack employees also use the “eyes” reaction to let their teammates know they’re going to take a look at messages or materials sent to them
Slack employees often use the “thumbs up” reaction to show they agree with or understand a message.
At Slack, the “raised hands” reaction can be a simple way to say thank you.
Slack employees use the “heavy white checkmark” to show that a task is complete. Oftentimes they’ll place it after the “eyes” reaction on a message to close the loop.
The “heart” reaction is commonly used to let teammates know they like or support a message.
If you’re a company that uses Slack or another workplace messaging platform we want to hear from you! Contact reporter Lakshmi Varanasi at [email protected] to share how your company is approaching non-verbal messaging.